Learn about our policies…... for safer healthcare

  • Practice Fees at Brunswick Central Medical Centre

    At Brunswick Central Medical Centre, we offer both bulk billing and private billing options, depending on your eligibility and the type of consultation.

    Bulk Billing

    We bulk bill eligible patients for weekday appointments, including:

    • Pension Card holders

    • Health Care Card holders

    • Children under 16 years of age

    Please bring a valid Medicare card and concession card to each visit.

    Private Fees (Weekdays)

    *Consultation Type - New Patient consultation *Fee - $125.00 *Medicare Rebate - $82.90 *Out-of-Pocket Cost - $42.10

    *Consultation Type - Standard consultation *Fee - $85.00 *Medicare Rebate - $42.85 *Out-of-Pocket Cost - $42.15

    *Consultation Type - Long consultation *Fee - $125.00 *Medicare Rebate - $82.90 *Out-of-Pocket Cost - $42.10

    *Consultation Type - Standard phone consultation *Fee - $65.00 *Medicare Rebate - $42.85 *Out-of-Pocket Cost - $22.15

    Fees may vary slightly depending on the nature of the appointment or services provided. Note: Out-of-pocket cost = Fee minus Medicare rebate

    Cancellation Policy

    A cancellation fee may apply if you cancel your appointment with less than 24 hours’ notice. Please let us know as early as possible if you are unable to attend.

    Booking the Right Appointment

    To help us provide safe and effective care:

    • Standard appointments are best for addressing one or two concerns

    • If you have multiple or complex issues, please book a long consultation

    This ensures our doctors can give you the time and attention you need.

  • At Brunswick Central Medical Centre, your privacy is our priority. In healthcare, a comprehensive privacy policy is not just a legal requirement – it’s a critical part of protecting your personal and medical information.

    Why Is a Privacy Policy Important in Healthcare?

    • Protecting Sensitive Information
      Healthcare providers collect detailed personal data, including medical history, contact details, Medicare numbers, and sometimes financial information. A privacy policy outlines how this data is securely collected, stored, and used.

    • Building Trust
      Patients have the right to feel confident that their health information is treated with the utmost confidentiality. A transparent privacy policy helps build trust between you and your healthcare provider.

    • Legal Compliance
      Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), medical practices must take reasonable steps to protect your information. Our privacy policy ensures we meet these obligations.

    • Your Right to Access and Control
      A good privacy policy gives you the right to access your records, request corrections, and understand how your data may be shared (e.g., with specialists, pathology services, or Medicare).

    • Digital and Administrative Security
      From password-protected systems to secure messaging, our privacy policy outlines the safeguards we have in place to ensure your data remains protected in both digital and administrative settings.

    Our Commitment to Your Privacy

    Brunswick Central Medical Centre has clear procedures for handling your health information. We only share your data with third parties when necessary for your care and always with your informed consent.

    👉 Read our Privacy Policy or speak to one of our staff members.

  • At Brunswick Central Medical Centre, we’re committed to protecting your privacy — especially when it comes to electronic communication. Email is a convenient tool, but it’s not always secure. That’s why we follow clear guidelines to ensure your personal and health information is handled safely and responsibly.

    👉 Read our Email Policy to learn how we manage email communication and keep your information protected.